到目前为止，医疗健康服务的数字化专注于优化个人，大多是独立的初级系统和专家系统，这些系统相互独立地运行并收集数据。然而，优化的潜力在于使用数字平台连接各个参与者及其系统。
本文使用了邻国奥地利（ELGA）、列支敦士登（EGD）和瑞士（Swiss Post）的例子，表明全国范围内已经存在医疗健康服务平台的最佳实践。这些平台包括参与治疗患者的医疗服务机构。此外，它还以德国University Medical Centre Mannheim（UMM）为例，该中心使用一个平台在整个机构范围内提供临床解决方案。该平台为不同数字解决方案的测试和开发提供了真实世界的临床测试环境和技术设施。
关键经验
第一步是建立一个监管框架，以实现医疗健康服务数字化的初步标准
- 现代化的基础设施至关重要。平台概念允许提供者通过进行可管理的投资，同时建立现代化的软件基础设施，从而从现有系统中获得更大的独立性。
- 健康数据可能是最敏感的数据形式之一，其安全存储和处理不仅必须得到保证，而且还必须明确地传达给患者，以提高他们的接受度。
- 对于医疗服务机构和患者来说，可以通过改进用户友好性来提高平台解决方案的接受度。
- 在医疗健康服务中应用数字平台时，标准化和互操作性至关重要，以便用户可以在平台和服务之间切换，同时保持各个平台的独立性。
这篇报告是西门子医疗洞见系列的一部分。它提供了关于“实现卓越运营”的理念和实用解决方案。如欲了解更多洞见，请访问siemens-healthineers.com/insights-series。
About the authors
Dr. Ralf Meinhardt
Senior Global Marketing Manager, Siemens Healthineers
Ralf Meinhardt leads Siemens Healthineers’ thought leadership activities related to Transforming Care Delivery. Previously, Ralf worked in the pharmaceutical industry, as well consulting, and scientific research. Ralf holds a Doctor of Economics and Social Sciences degree from the University of Erlangen-Nuremberg. He also holds a Master of Science degree in Management. In addition to his academic work at the University of Erlangen-Nuremberg, he also studied at the Indian Institute of Management, Bangalore (IIMB). His scientific background is in the field of corporate strategy, a subject on which he has authored several publications.
Dr. Herbert Staehr
Vice President, Global Head of Transforming Care Delivery
Siemens Healthineers
Herbert Staehr serves as Global Head of Transforming Care Delivery for Siemens Healthineers, driving the company’s activities and messaging around delivering high-value care. In this capacity, he develops and executes programs and outreach strategies aimed at healthcare providers around the world, as well as stakeholders in every branch of the healthcare industry. Before joining Siemens Healthineers, Herbert spent several years with one of Germany’s leading private hospital groups, as head of the Corporate Development department and serving as Managing Director of an acute care and a post- acute care hospital in Germany. He also spent several years with McKinsey & Company with their healthcare practice, providing strategic advice to a wide range of international clients. Herbert holds a doctorate in Healthcare Economics from the University of Hohenheim.
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