Zwanger-Pesiri的商业模式依托于提供符合最高专业标准的放射学服务，同时提供一流的个性化客户服务。
本文是与Zwanger-Pesiri Radiology首席运营官（COO）Robert Day共同撰写的，详细分析了Zwanger-Pesiri如何在这一工作中取得成功，并提供了来自其高级管理层的个人洞见以及最佳实践和有效创新的实际例子。
报告关键要点
- 个性化服务的关键是人。员工知道公司想要达到什么目标，并了解自己如何努力以促成这一目标。
- 要将劳动生产率提高到最高水平，不仅仅是通过要求人们更长时间或更加努力地工作，而是要激励他们更有激情地工作，发挥他们的创造力，并给他们一种主人翁的感觉。
- 如果员工相信自己是优秀团队中的一员，并将自己的表现提升到这个水平，那么患者和机构都会因此获益。
About Bob Day
Robert (Bob) Day serves as Chief Operating Officer (COO) of Zwanger-Pesiri, a position he has held since 2010. As COO, he manages all operational processes, guiding the group's growth and strengthening its reputation for excellence. Bob Day has been with Zwanger-Pesiri for more than 20 years. Bob Day's career in radiology spans more than 40 years. In addition to senior leadership roles, his professional background also includes hands-on experience as a technologist as well as extensive direct engagement with patients, customers, and suppliers.
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